Webxloo Chat is an integrated communication platform built for teams. It is a tool that unites your employees and helps them to collaborate easily getting work done on time.
With one-on-one and group messaging, audio and video conferencing, searchable chat history, content sharing (docs, sheets, slides), GIFs, stickers, emojis, and many other features, your company conversations are well-organized and efficient.
With Webxloo Chat you will grow better business relationships through more effective business communication. Connect with any member of your team, anywhere, anytime.
Webxloo Chat features:
Multi-Platform, Multi-Device Solution
WX Chat keeps your connected on desktops, laptops, tablets, and smartphones with Android, iOS, Windows, macOS, or Linux operating systems installed.
Files, Attachments, Emojis, Reactions
Enrich your communication with visual materials that reinforce your message.
Video/Audio Calls with Screen Sharing
Switch instantly to video/audio calls with screen sharing whenever needed to improve team interactions and productivity.
Integration with Live Chat
Keep your customers’ requests together and handle them instantly by easily integrating your on-site Live Chat into WX Chat. This way your support staff will be immediately notified in WX Chat when website visitors request
quotes or ask any questions.
Custom Third-Party Integrations and Advanced Configurations
WX Chat functionality goes significantly beyond just chatting as it can be integrated with different systems such as CRM, workflow management and issue tracking tools, collaboration tools, etc for maximum performance.
Public Channels, Private Groups, Direct Messaging
Communicate your own way in a highly controlled manner under which you can grant or restrict access to any given channel or group, have one-on-one or group conversations, chat publicly or privately.
Voice and Video Messages
Record messages on-the-go to preserve ideas, thoughts, and insights when you don’t have an opportunity to write them down.
Have instant access to mission-critical information, important conversations, and attachments from everywhere, even when changing devices.
Notify the needed person and receive an instant reply or invite participants into groups using @username mentions.
Contacts and Conversations Viewing Modes
Organize contacts and conversations in your own way. Star the most important discussions, sort or group them in accordance with your preferences that will be visible only by you.
Rules and Permissions for Each User
Use the Admin Panel to set roles and permissions for each user to limit or expand the list of available actions.
Integration with Live Chat
Try out our new popular feature that allows you to manage communications and interactions with your customers directly in Webxloo Chat.
When your website visitors engage in Live chat, their support requests are immediately forwarded to Webxloo Chat and can be processed by any one of your customer support representatives that are online.
If all of your agents are either unavailable or away, an "Offline Message" form allows customers to submit these messages after-hours. Visitors can then leave a message with their contact information for your support reps to get back to them once they return online.
With this Webxloo Chat s feature you don t need to have a separate platform for handling your customer service inquiries. The integration with Live Chat allows you to make sure that every request, whether an offline or online one, is followed up on and always falls into the right hands.
Webxloo Chat is available for all major desktop (Windows, Linux, and Mac OS) and mobile operating systems (Android and iOS).
Webxloo Chat is a real-time chat app for business and a secure environment that brings your team closer together.