Imagine that you live in a big building in the center of the megapolis. One day you see embarrassing and offensive things written about you on the walls. A real nightmare, isn’t it? But it doesn’t reflect even half of the harm online bad reviews can bring to your business.
Always keep in mind one thing: your customers are online. They constantly look for information on the Internet regarding any person, event or organization. Especially when it comes to buying goods and services.
Experiencing a decrease in sales? New clients aren't emerging and the old ones haven’t appeared for a while? Maybe the reason is that someone is spreading rumors about the quality of your product and you aren’t even aware of it.
Online Reputation Management offered by Webxloo is designed to:
- Track any malicious activity surrounding your brand and its owner. This includes Google Reviews, Yahoo, Yellow Pages, Insider Pages, Measured Up, Superpages, Facebook, relevant blogs and forums.
- Deal with fake bad reviews by burying them and with valid negative reviews by finding a way to make it up to the frustrated customer.
- Protect your brand and your good name from the potential nightmare of being defenseless against ani malicious motives of competitors, fired employees or unsatisfied clients.
- Build a perfect reputation online that will highlight the best aspects of your business.
The process of building brand advocacy may be intensive, but the execution of this approach will protect your business from the threat of a bad reputation.