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HOT Vacancies

Customer Support Specialist

  • Hot
  • Anywhere,  Argentina,  Colombia,  Jamaica,  Mexico,  South America
  • Full Time
apply now

We are looking for an experienced Customer Support Specialist. This role is responsible for providing customer service to the existing customers. The successful candidate must possess professional work etiquette, speak clearly and confidently. EXCELLENT English is a MUST.

RESPONSIBILITIES:

  • Have thorough understanding about the company, activities, services and able to answer the questions raised by a customer;
  • Provide product/service information by answering questions, offering assistance;
  • Follow up with prospective customers and return email / voicemail;
  • Follow up with existing customers to confirm their satisfaction;
  • Responsibility for researching and resolving complaints to ensure customers' retention and satisfaction;
  • Answer all incoming calls in a professional and timely manner;
  • Attract potential customers by answering the questions about our products and services, offer information about other products and services;
  • Keep a consistently positive, professional and cooperative tone with customers;
  • Provide troubleshooting assistance for customers' orders, account statuses and relevant problems.

EXPERIENCE AND SKILLS NEEDED:

  • Must be fluent in comprehension, reading and writing English. Other languages are the benefit;
  • Proven telephone customer service experience in a call center environment;
  • Schedule the work hours to support North American operational time zones;
  • Excellent follow up skills;
  • Clear speech and confident voice;
  • Professional phone etiquette, good phone and communication skills;
  • Good conflict resolution skills;
  • Strong computer skills;
  • Ability to work effectively with minimal supervision;
  • Result-oriented mindset.

Job requirements: high-speed Internet (at least 50 Mbps upload and download speeds), a headset (headphones, a microphone) and a camera to support the video calls capability.

If you have the skill set required, then forward your CV or contact us directly: jobs@webxloo.com

Back-end (PHP) Developer

  • Hot
  • Anywhere
  • Full Time
apply now

We are looking for a full-time, highly experienced full-stack PHP software developer to join our team and help us with the delivery of additional functionality to the mainstream product by providing improved features and services to Webxloo`s customers.

TECHNOLOGIES ON THE PROJECT:

  • YII2, Zend Framework, MariaDB, MongoDB, Redis, Memcache, SocketIO, Vue.js, jQuery, Codeception

RESPONSIBILITIES:

  • Designing and developing new modules;
  • Supporting the existing codes, fixing bugs, and adding new features to existing ones;
  • Developing the features across multiple subsystems within our applications, including collaboration in requirement definition, prototyping, design, coding, testing and deployment;
  • Supporting and enhancing the PHP-based backend;
  • Investigating, analyzing and passionately driving the technology improvements, upgrades, and modifications;
  • Meeting the deadlines, properly prioritizing the tasks, coping well with the changes and maintaining composure under pressure;
  • Collaborating with team members and other departments (Testing Specialists, Front End Team, Designers Team, Support Team, etc.).

EXPERIENCE AND SKILLS NEEDED:

  • 1+ years of PHP development and maintenance experience;
  • Expert knowledge of PHP web frameworks;
  • Good ООP knowledge;
  • XML, DOM, CURL, SOAP, Regex;
  • Proficient understanding of the code versioning tools (e.g. SVN, GIT);
  • Strong experience in using APIs (Facebook, Twitter etc.);
  • UI knowledge and experience;
  • Excellent verbal, interpersonal, and written communication skills;
  • Strong analytical, problem-solving and decision-making capabilities;
  • Excellent customer service skills;
  • Ability to work independently with minimal supervision;
  • Good English language skills.

IT WILL BE A PLUS:

  • Proficiency in HTML5, CSS3, JQuery (AJAX, UI, JSON) and JavaScript

WE OFFER:

  • Professional team with a good collaboration;
  • Work on live highly loaded project;
  • Opportunity to grow and expand your skills;
  • Opportunity to manage team;
  • Competitive salary;
  • Regular review of the results.

Job requirements: computer or laptop, high-speed internet (50 Mbps upload and download speeds), a headset (headphones, a microphone), camera to support the video calls capability.

If you would like to discuss this opening or your career perspectives, please send your CV or contact us directly: jobs@webxloo.com

Technical Support Specialist

  • Hot
  • Anywhere,  Argentina,  Colombia,  Jamaica,  Mexico,  South America
  • Full Time
apply now

We are looking for an experienced Technical Support Specialist. This role is responsible for providing customer service to the existing customers. The successful candidate must have high technical skills, possess professional work etiquette, speak clearly and confidently. EXCELLENT English is a MUST.

TOOLS THAT ARE ON THE PROJECT:

  • CRM, Outlook, GTM, Team Viewer

RESPONSIBILITIES:

  • Get requests from the clients, follow up (via email, phone, live chat);
  • Troubleshoot routine technical problems;
  • Perform routine preventive maintenance, testing and repair with respect to computer hardware and software; problems, networking, and/or telecommunications;
  • Diagnose and repair routine computer related problems and/or refers complex problems to Technical Support Specialist or another technical professional;
  • Install the software, printers, and other peripherals as directed or requested by users;
  • Assist in making recommendations for modifications or additions to personal computer systems, hardware components, and software applications;
  • Compose tickets in a task-management system;
  • Manage and respond to product support tickets;
  • Work with website tools and other modules of the system;
  • Collaborate with Developers, Sysadmins and Product Specialists.

EXPERIENCE AND SKILLS NEEDED:

  • Experience in QA manual testing;
  • Experience in customer support at least 1 year;
  • Knowledge of HTML/CSS, experience in working with specifications;
  • Fluent English level;
  • Result-oriented mindset, willingness to learn and high level of self-organization;
  • Advanced PC user;
  • Experience in creating websites or working with website tools and platforms;
  • Active, pushing, multitasking, easy-going;
  • Responsible, observant, understand the role and place of support team in the company structure (or be willing to learn this);
  • Smart, curious, willing to know something new, to get to the bottom of everything;
  • Must be able to see the structure of everything and know how to plan action on every level of any structure (it’s needed for writing tasks and creating a plan for investigation);
  • Be willing to work and be a team player;
  • Must understand that this is the first line in communication with clients, that it has a lot of stress, situations; with unhappy clients, routing work but still love it;
  • Have a great people person attitude and passion to learn new technologies.

Job requirements: high-speed internet (at least 50 Mbps upload and download speeds), a headset (headphones, a microphone) and a camera to support the video calls capability.

If you have the skill set required, then forward your CV or contact us directly: jobs@webxloo.com

Product/Project management

PDM for Video Streaming Platform

  • Anywhere
  • Full Time
apply now

We are looking for an experienced Product Specialist to work with Video Streaming platform. This individual will be responsible for the quality assurance of the software through development, testing and deployment for consistency, accuracy, overall performance and other test-related deliverables. The successful candidate must be a self-starter, able to work with minimal supervision. EXCELLENT English is a MUST.

RESPONSIBILITIES:

  • review a product design, suggest enhancements, and oversee development to ensure the marketability of the product;
  • serve as an expert about the product for the organization, train salespeople and customer service representatives to assist in optimizing sales and customer satisfaction;
  • analyze current market trends related to the product and ensure marketability;
  • perform quality assurance for new software development systems and applications;
  • investigate customers' problems referred by technical support;
  • report test and work status to management and project teams;
  • provide feedback to the development team and ensure the work is carried out in accordance with the schedule and the quality requirements;
  • accompany sales professionals to client meetings to sell the product, and understand the customers' needs and the product's future direction.

EXPERIENCE AND SKILLS NEEDED:

  • must be fluent in comprehension, reading and writing English. Other languages such as Spanish, French and Malaysian are the benefit;
  • 1+ year of demo and training experience with customers, sales representatives;
  • identify software problems, react quickly and effectively to resolve them;
  • determine to reach challenging goals and create business opportunities;
  • strong presentation and negotiation skills;
  • analytical and problem-solving skills;
  • a good understanding of the software development lifecycle;
  • proven team player with strong interpersonal skills, possessing a demonstrated ability to handle multiple projects with varying priorities.

Job requirements: computer or laptop, high-speed internet (50 Mbps upload and download speeds), a headset (headphones, a microphone), camera to support the video calls capability.

If you would like to discuss this opening or your career perspectives, please send your CV or contact us directly: jobs@webxloo.com

PDM for Marketplace and Online Merchandising Platforms

  • Anywhere
  • Full Time
apply now

We are looking for an experienced Product Specialist to work with Marketplace and Online Merchandising platforms. This individual will be responsible for the quality assurance of the software through development, testing and deployment for consistency, accuracy, overall performance and other test-related deliverables. The successful candidate must be a self-starter, able to work with minimal supervision. EXCELLENT English is a MUST.

RESPONSIBILITIES:

  • review a product design, suggest enhancements, and oversee development to ensure the marketability of the product;
  • serve as an expert about the product for the organization, train salespeople and customer service representatives to assist in optimizing sales and customer satisfaction;
  • analyze current market trends related to the product and ensure marketability;
  • perform quality assurance for new software development systems and applications;
  • investigate customers' problems referred by technical support;
  • report test and work status to management and project teams;
  • provide feedback to the development team and ensure the work is carried out in accordance with the schedule and the quality requirements;
  • accompany sales professionals to client meetings to sell the product, and understand the customers' needs and the product's future direction.

EXPERIENCE AND SKILLS NEEDED:

  • must be fluent in comprehension, reading and writing English. Other languages such as Spanish, French and Malaysian are the benefit;
  • 2+ years of demo and training experience with customers, sales representatives;
  • identify software problems, react quickly and effectively to resolve them;
  • determine to reach challenging goals and create business opportunities;
  • strong presentation and negotiation skills;
  • analytical and problem-solving skills;
  • a good understanding of the software development lifecycle;
  • proven team player with strong interpersonal skills, possessing a demonstrated ability to handle multiple projects with varying priorities.

Job requirements: computer or laptop, high-speed internet (50 Mbps upload and download speeds), a headset (headphones, a microphone), camera to support the video calls capability.

If you would like to discuss this opening or your career perspectives, please send your CV or contact us directly: jobs@webxloo.com

PDM for Financial Management Systems

  • Anywhere
  • Full Time
apply now

We are looking for an experienced Product Specialist to work with Financial Management Systems. This individual will be responsible for the quality assurance of the software through development, testing and deployment for consistency, accuracy, overall performance and other test-related deliverables. The successful candidate must be a self-starter, able to work with minimal supervision. EXCELLENT English is a MUST.

RESPONSIBILITIES:

  • review a product design, suggest enhancements, and oversee development to ensure the marketability of the product;
  • serve as an expert about the product for the organization, train salespeople and customer service representatives to assist in optimizing sales and customer satisfaction;
  • analyze current market trends related to the product and ensure marketability;
  • perform quality assurance for new software development systems and applications;
  • investigate customers' problems referred by technical support;
  • report test and work status to management and project teams;
  • provide feedback to the development team and ensure the work is carried out in accordance with the schedule and the quality requirements;
  • accompany sales professionals to client meetings to sell the product, and understand the customers' needs and the product's future direction.

EXPERIENCE AND SKILLS NEEDED:

  • must be fluent in comprehension, reading and writing English. Other languages such as Spanish, French and Malaysian are the benefit;
  • 2+ years of demo and training experience with customers, sales representatives;
  • identify software problems, react quickly and effectively to resolve them;
  • determine to reach challenging goals and create business opportunities;
  • strong presentation and negotiation skills;
  • analytical and problem-solving skills;
  • a good understanding of the software development lifecycle;
  • proven team player with strong interpersonal skills, possessing a demonstrated ability to handle multiple projects with varying priorities.

Job requirements: computer or laptop, high-speed internet (50 Mbps upload and download speeds), a headset (headphones, a microphone), camera to support the video calls capability.

If you would like to discuss this opening or your career perspectives, please send your CV or contact us directly: jobs@webxloo.com

Programming & Design

Java Developer

  • Hot
  • Anywhere
  • Full Time
apply now

We are looking for a Java Developer to join our team and work on our main project Cloud Auction Management System. We welcome candidates with a high technical acumen, ability to solve problems and develop solutions to the challenges that may arise during the project.

TECHNOLOGIES ON THE PROJECT: EJB, JavaEE, Java 11, JavaFX, Hibernate, SWT, WildFly.

RESPONSIBILITIES:

  • participate in tasks of medium to high complexity;
  • development of new modules and architecture;
  • develop custom applications and modify existing applications to meet distinct and changing business requirements;
  • code and debug software applications;
  • participate in planning, analysis, design, development, testing, production rollout, bug fixes, and enhancements;
  • improve current functionality, support and troubleshoot complex production problems;
  • participate in research, evaluation and development of new technologies;
  • make integrations with other systems;
  • work in a cloud server.

EXPERIENCE AND SKILLS NEEDED:

  • a degree in computer science, engineering or equivalent experience;
  • to have solid knowledge of Java EE, Hibernate, MySQL;
  • to know OOP, SOLID principles;
  • quickly assimilate new information;
  • quickly adapt to existing code;
  • carefulness and perseverance;
  • ability to create your own architecture and maintain high coding standards;
  • Upper-intermediate English level.

Job requirements: computer or laptop, high-speed internet (50 Mbps upload and download speeds), a headset (headphones, a microphone), camera to support the video calls capability.

If you have the skill set required, please forward your CV or contact us directly: jobs@webxloo.com

Back-end (PHP) Developer

  • Hot
  • Anywhere
  • Full Time
apply now

We are looking for a full-time, highly experienced full-stack PHP software developer to join our team and help us with the delivery of additional functionality to the mainstream product by providing improved features and services to Webxloo`s customers.

TECHNOLOGIES ON THE PROJECT:

  • YII2, Zend Framework, MariaDB, MongoDB, Redis, Memcache, SocketIO, Vue.js, jQuery, Codeception

RESPONSIBILITIES:

  • Designing and developing new modules;
  • Supporting the existing codes, fixing bugs, and adding new features to existing ones;
  • Developing the features across multiple subsystems within our applications, including collaboration in requirement definition, prototyping, design, coding, testing and deployment;
  • Supporting and enhancing the PHP-based backend;
  • Investigating, analyzing and passionately driving the technology improvements, upgrades, and modifications;
  • Meeting the deadlines, properly prioritizing the tasks, coping well with the changes and maintaining composure under pressure;
  • Collaborating with team members and other departments (Testing Specialists, Front End Team, Designers Team, Support Team, etc.).

EXPERIENCE AND SKILLS NEEDED:

  • 1+ years of PHP development and maintenance experience;
  • Expert knowledge of PHP web frameworks;
  • Good ООP knowledge;
  • XML, DOM, CURL, SOAP, Regex;
  • Proficient understanding of the code versioning tools (e.g. SVN, GIT);
  • Strong experience in using APIs (Facebook, Twitter etc.);
  • UI knowledge and experience;
  • Excellent verbal, interpersonal, and written communication skills;
  • Strong analytical, problem-solving and decision-making capabilities;
  • Excellent customer service skills;
  • Ability to work independently with minimal supervision;
  • Good English language skills.

IT WILL BE A PLUS:

  • Proficiency in HTML5, CSS3, JQuery (AJAX, UI, JSON) and JavaScript

WE OFFER:

  • Professional team with a good collaboration;
  • Work on live highly loaded project;
  • Opportunity to grow and expand your skills;
  • Opportunity to manage team;
  • Competitive salary;
  • Regular review of the results.

Job requirements: computer or laptop, high-speed internet (50 Mbps upload and download speeds), a headset (headphones, a microphone), camera to support the video calls capability.

If you would like to discuss this opening or your career perspectives, please send your CV or contact us directly: jobs@webxloo.com

UI/UX Designer

  • Anywhere
  • Full Time
apply now

As a UI/UX designer, you’ll be involved in the research, design and external implementation of the company's products in close collaboration with the product specialist, support team and developers. You’ll be working on most projects from planning to launch, tend to adapt design and rethink functionality in response to numerous customer reviews and dynamically changing needs. In the final phase, your frequent responsibility will be also to create graphic and video promotions for our products.

RESPONSIBILITIES:

  • Responsible for visual design of the products;
  • UI/UX design of the new desktop and mobile applications and improvements of existing;
  • Implementation of UI frontend by Scene Builder, Android Studio or CMS;
  • Creation of video presentations and promotional materials for the company's products.

REQUIREMENTS:

  • Experience and examples of work with Material guides;
  • Skills in creating logos and icons;
  • Graphic design skills of the finished product for Google Play and App Store;
  • Build bootstrap layout.

Will be a plus: Git, Scene Builder.

WE OFFER:

  • Work in team of professionals led by a competent Manager;
  • Work on live high load projects;
  • Collaborative work environment;
  • A culture that values opportunity for growth;
  • Regular salary review.

Job requirements: high-speed internet (50 Mbps upload and download speeds), a headset (headphones, a microphone) and a camera to support the video calls capability.

If you have the skill set required then forward your Resume or CV or contact us directly: jobs@webxloo.com

Android (Flutter) Developer

  • Anywhere
  • Full Time
apply now

We are looking for Android (Flutter) Developer to join our team. We welcome candidates with great potential to grow and learn fast, ability to solve problems and develop solutions to the challenges that may arise during the project.

You gonna work with:

  1. VIR — a modern software for reviewing vehicles using external devices connected via Bluetooth. Also, this project has a huge module for synchronizing data with the server.
  2. Auction Streaming — software for streaming audio and video and managing car auctions.
  3. Simulcast — software that allows sellers to showcase their vehicles available on the auction in all details and adjust their presentations on customers’ demands.

TECHNOLOGIES ON THE PROJECTS: Java, Android SDK, Dagger 2, RX Java 2, Retrofit, Kotlin.

RESPONSIBILITIES:

  • Flutter/Dart cross-platform mobile app development;
  • Development and support of new applications and add new features;
  • Learn best practices and constantly improve your Flutter & Dart skills.

EXPERIENCE AND SKILLS NEEDED:

  • 1+ years of mobile development experience;
  • Knowledge of Dart;
  • Knowledge of Flutter;
  • Good knowledge of main OOP principles;
  • Good knowledge of Android SDK, Java Core, Kotlin;
  • Knowledge of SQLite;
  • 3rd parties libs/solutions: Retrofit, RxJava/RxAndroid, Firebase services, etc.;
  • Intermediate English level.

WE OFFER:

  • Competitive salary with regular reviews;
  • Fixed work schedule, no overtime!;
  • Team of professionals.

Job requirements: computer or laptop, high-speed internet (50 Mbps upload and download speeds), a headset (headphones, a microphone), camera to support the video calls capability.

If you have the skill set required, then forward your Resume or CV or contact us directly: jobs@webxloo.com

Front-end Developer

  • Anywhere
  • Full Time
apply now

We are currently looking for Front-end Developer to join our team.

Technologies on the project: jQuery, VueJS, Twitter Bootstrap, Socket.io, WebRTC, SVG, Native js, Node.js, Docker

RESPONSIBILITIES:
• update, improve existing modules, add new features;
• provide performance audit on existing solutions;
• provide refactoring to the existing code;
• frontend code review (cross).

EXPERIENCE AND SKILLS NEEDED:
• Strong knowledge in HTML5, CSS3, DOM, JavaScript ES5 / 6, jQuery, VueJS, WebRTC;
• Quick assimilation of new information;
• Ability to quickly adapt to existing tasks;
• Attentiveness and persistence;
• English at the level of reading and writing documentation (Intermediate +).

WILL BE A PLUS:
• writing unit tests, UI, UX, Docker, PHP.

WE OFFER:
• competitive salary with regular revisions;
• fixed work schedule, no overtime!;
• material and non-material motivation;
• team of professionals.

Job requirements: high-speed internet (50 Mbps upload and download speeds), a headset (headphones, a microphone) and a camera to support the video calls capability.

If you have the skill set required then forward your Resume or CV or contact us directly: jobs@webxloo.com

Sales And Marketing

Telemarketing Specialist

  • Hot
  • Anywhere,  Jamaica,  North America,  South America
apply now

We are looking for a driven and proactive Telemarketing Specialist to join our team and help us grow our sales channels by booking demos. The primary responsibility of this role is to make outbound calls to potential customers, qualify their interest, and schedule demos of our products or services. The ideal candidate will have excellent communication skills, a proven track record in sales, and the ability to thrive in a fast-paced environment.

RESPONSIBILITIES:

  • Make outbound cold calls to prospective leads;
  • Introduce company products/services and highlight their value;
  • Overcome objections and address lead concerns;
  • Identify decision-makers and stakeholders within target organizations;
  • Schedule appointments for product demos with qualified leads;
  • Update call records, lead information, and outcomes in CRM;
  • Provide feedback on lead responses and objections;
  • Meet or exceed daily/weekly call and demo booking targets.

REQUIREMENTS:

  • Level of English: Advanced with a high level of written proficiency;
  • Minimum of 2 years of experience in cold calling or direct communication with clients;
  • Proficient in computer literacy, including basic software applications;
  • Excellent verbal and written communication skills.

PREFERRED SKILLS:

  • Experience with CRM (Customer Relationship Management) software;
  • Knowledge of additional languages.

PERSONAL QUALIFICATIONS:

  • Responsible, active, and enthusiastic approach to work;
  • Strong analytical and critical thinking skills;
  • Ability to adapt and thrive in a rapidly changing environment;
  • Attention to detail and strong follow-up skills;
  • Efficient time-management skills;
  • Self-motivation and result orientation;
  • Willingness to learn new products and continuously develop oneself.

Job requirements: high-speed Internet (at least 50 Mbps upload and download speeds), a headset (headphones, a microphone) and a camera to support the video calls capability.

If you have the skill set required, then forward your CV or contact us directly: jobs@webxloo.com

SEO Specialist

  • Anywhere,  South America
  • Full Time
apply now

We are searching for SEO Specialist to manage search engine optimization and marketing activities on foreign automotive market. This individual will be responsible for managing all SEO activities such as content strategy, link building, social networks and keyword strategy to increase rankings on all major search networks.

Responsibilities:

  • perform linkbuilding
  • follow up the backlink created before
  • perform outreach
  • perform keyword research

Experience and skills needed:

  • Upper-Intemediate level of English (fluent English is a MUST)
  • up-to-date with the latest trends and best practices in SEO
  • basic knowledge of HTML
  • 1+ years of SEO experience

Wil be a plus, but possible to learn after start:

  • have basic knowledge of Google Analytics
  • have basic knowledge of Google Search Console
  • practical knowledge of SEO tools

Job requirements: computer or laptop, high-speed internet (20 Mbps upload and download speeds), a headset (headphones, a microphone), camera to support the video calls capability.

So, if you are interested in this position, please send your CV. Or you can contact us directly and ask questions here: jobs@webxloo.com

Inside Sales Specialist

  • Anywhere,  South America
  • Full Time
apply now

We are looking for an experienced Inside Sales Specialist. You will be responsible for finding customers through specific outbound calling activities. The successful candidate must possess professional phone etiquette, speak clearly and confidently. EXCELLENT English is a MUST.

RESPONSIBILITIES:

  • call the prospective customers by operating telephone equipment, automatic dialing systems and other telecommunication technologies;
  • provide service and product information as well as price quotations;
  • complete orders, accurately record customer and purchase information;
  • follow up with customers to assure their satisfaction, respond to queries, solicit further sales, and solve or proceed with problems;
  • extend the customer base;
  • maintain the knowledge of all products, services, and promotions;
  • resolve customers' concerns and questions by phone;
  • capture all customers' details, call log and sales transactions accurately onto the system;
  • handle customers as well as identify and resolve their concerns;
  • update and maintain all customers' records and ensure continuous improvement of the CRM Database;
  • inform customers about promotions and new or upgraded products by using prepared scripts;
  • conduct customers' surveys to a certain level of customer service;
  • make cold calls, direct emails, and perform other lead generation activities.

EXPERIENCE AND SKILLS NEEDED:

  • must be fluent in comprehension, reading and writing English. Other languages are the benefit;
  • previous experience in Telemarketing;
  • schedule work hours to support North American operational time zones;
  • experience in B2B sales;
  • the knowledge of relevant computer programs (e.g. CRM software) and telephone systems;
  • clear speech and confident voice;
  • professional phone etiquette, good phone and communication skills;
  • good conflict resolution skills;
  • ability to maintain self-control during stressful situations;
  • strong computer skills;
  • ability to work effectively with minimal supervision;
  • result-oriented mindset.

Job requirements: high-speed Internet (50 Mbps upload and download speeds), a headset (headphones, a microphone) and a camera to support the video calls capability.

If you have the skill set required then forward your Resume or CV or contact us directly: jobs@webxloo.com

Sales Specialist for CRM

  • Anywhere
  • Full Time
apply now

Webxloo LLC is looking for Sales Specialist to sell our CRM systems. You will be responsible for processing orders, inquiries and sales. The successful candidate should have sales experience, knowledge of the web-development industry specifics and be able to work on his/her own initiative with minimal supervision. EXCELLENT English is a MUST.

RESPONSIBILITIES:

  • provide internal sales, closing sales and follow-ups;
  • Lead Generation and Lead Nurturing ;
  • call our potential and exist clients;
  • online demonstration of our products to potential clients;
  • CRM training for customers;
  • ensure that the sales, finance and legal policies and procedures are met;
  • achieve the monthly sales/ profit targets;
  • report on sales metrics and suggest improvements. Prepare monthly, quarterly and annual sales forecasts;
  • ensure that the daily administrative tasks are processed;
  • suggest and implement improvements in the sales administration process;
  • develop and manage relationships with existing customers;
  • develop sales opportunities by researching and identifying potential accounts;
  • research and discover methods to increase customer engagement;
  • extend the customer base by effective prospecting new leads;
  • ensure that the customers are provided with all up-to-date product development;
  • use customers' feedbacks to generate ideas about new features or products;
  • provide the customers with product support.

EXPERIENCE AND SKILLS NEEDED:

  • must be fluent in comprehension, reading and writing English. Other languages are the benefit;
  • proven work experience in the Sales sphere;
  • in-depth understanding of the sales administration process;
  • experience in B2B sales;
  • schedule the work hours to support North American operational time zones;
  • good communication and customer service skills;
  • ability to deal with technical product information;
  • determine to reach challenging goals and create business opportunities;
  • strong result-oriented mindset;
  • excellent time management and personal organizational skills;
  • good computer skills;
  • ability to work under pressure with minimum supervision;
  • ability to work individually and as part of a team.

Job requirements: computer or laptop, high-speed internet (50 Mbps upload and download speeds), a headset (headphones, a microphone), camera to support the video calls capability.

If you have the skill set required, please forward your CV or contact us directly: jobs@webxloo.com

Sales Specialist for Chat & Collaboration Systems

  • Anywhere
  • Full Time
apply now

Webxloo LLC is looking for Sales Specialist to sell WXChat & Collaboration Systems of our company. You will be responsible for processing orders, inquiries and sales. The successful candidate should have sales experience, knowledge of the web-development industry specifics and be able to work on his/her own initiative with minimal supervision. EXCELLENT English is a MUST.

RESPONSIBILITIES:

  • provide internal sales, closing sales and follow-ups;
  • conduct demo of our products to the clients;
  • ensure that the sales, finance and legal policies and procedures are met;
  • achieve the monthly sales/ profit targets;
  • report on sales metrics and suggest improvements. Prepare monthly, quarterly and annual sales forecasts;
  • ensure that the daily administrative tasks are processed;
  • suggest and implement improvements in the sales administration process;
  • develop and manage relationships with existing customers;
  • develop sales opportunities by researching and identifying potential accounts;
  • research and discover methods to increase customer engagement;
  • extend the customer base by effective prospecting new leads;
  • ensure that the customers are provided with all up-to-date product development;
  • use customers' feedbacks to generate ideas about new features or products;
  • provide the customers with product support.

EXPERIENCE AND SKILLS NEEDED:

  • must be fluent in comprehension, reading and writing English. Other languages are the benefit;
  • proven work experience in the Sales sphere;
  • in-depth understanding of the sales administration process;
  • experience in B2B sales;
  • schedule the work hours to support North American operational time zones;
  • good communication and customer service skills;
  • ability to deal with technical product information;
  • determine to reach challenging goals and create business opportunities;
  • strong result-oriented mindset;
  • excellent time management and personal organizational skills;
  • good computer skills;
  • ability to work under pressure with minimum supervision;
  • ability to work individually and as part of a team.

Job requirements: computer or laptop, high-speed internet (50 Mbps upload and download speeds), a headset (headphones, a microphone), camera to support the video calls capability.

If you have the skill set required, please forward your CV or contact us directly: jobs@webxloo.com

Support

Customer Support Specialist

  • Hot
  • Anywhere,  Argentina,  Colombia,  Jamaica,  Mexico,  South America
  • Full Time
apply now

We are looking for an experienced Customer Support Specialist. This role is responsible for providing customer service to the existing customers. The successful candidate must possess professional work etiquette, speak clearly and confidently. EXCELLENT English is a MUST.

RESPONSIBILITIES:

  • Have thorough understanding about the company, activities, services and able to answer the questions raised by a customer;
  • Provide product/service information by answering questions, offering assistance;
  • Follow up with prospective customers and return email / voicemail;
  • Follow up with existing customers to confirm their satisfaction;
  • Responsibility for researching and resolving complaints to ensure customers' retention and satisfaction;
  • Answer all incoming calls in a professional and timely manner;
  • Attract potential customers by answering the questions about our products and services, offer information about other products and services;
  • Keep a consistently positive, professional and cooperative tone with customers;
  • Provide troubleshooting assistance for customers' orders, account statuses and relevant problems.

EXPERIENCE AND SKILLS NEEDED:

  • Must be fluent in comprehension, reading and writing English. Other languages are the benefit;
  • Proven telephone customer service experience in a call center environment;
  • Schedule the work hours to support North American operational time zones;
  • Excellent follow up skills;
  • Clear speech and confident voice;
  • Professional phone etiquette, good phone and communication skills;
  • Good conflict resolution skills;
  • Strong computer skills;
  • Ability to work effectively with minimal supervision;
  • Result-oriented mindset.

Job requirements: high-speed Internet (at least 50 Mbps upload and download speeds), a headset (headphones, a microphone) and a camera to support the video calls capability.

If you have the skill set required, then forward your CV or contact us directly: jobs@webxloo.com

Technical Support Specialist

  • Hot
  • Anywhere,  Argentina,  Colombia,  Jamaica,  Mexico,  South America
  • Full Time
apply now

We are looking for an experienced Technical Support Specialist. This role is responsible for providing customer service to the existing customers. The successful candidate must have high technical skills, possess professional work etiquette, speak clearly and confidently. EXCELLENT English is a MUST.

TOOLS THAT ARE ON THE PROJECT:

  • CRM, Outlook, GTM, Team Viewer

RESPONSIBILITIES:

  • Get requests from the clients, follow up (via email, phone, live chat);
  • Troubleshoot routine technical problems;
  • Perform routine preventive maintenance, testing and repair with respect to computer hardware and software; problems, networking, and/or telecommunications;
  • Diagnose and repair routine computer related problems and/or refers complex problems to Technical Support Specialist or another technical professional;
  • Install the software, printers, and other peripherals as directed or requested by users;
  • Assist in making recommendations for modifications or additions to personal computer systems, hardware components, and software applications;
  • Compose tickets in a task-management system;
  • Manage and respond to product support tickets;
  • Work with website tools and other modules of the system;
  • Collaborate with Developers, Sysadmins and Product Specialists.

EXPERIENCE AND SKILLS NEEDED:

  • Experience in QA manual testing;
  • Experience in customer support at least 1 year;
  • Knowledge of HTML/CSS, experience in working with specifications;
  • Fluent English level;
  • Result-oriented mindset, willingness to learn and high level of self-organization;
  • Advanced PC user;
  • Experience in creating websites or working with website tools and platforms;
  • Active, pushing, multitasking, easy-going;
  • Responsible, observant, understand the role and place of support team in the company structure (or be willing to learn this);
  • Smart, curious, willing to know something new, to get to the bottom of everything;
  • Must be able to see the structure of everything and know how to plan action on every level of any structure (it’s needed for writing tasks and creating a plan for investigation);
  • Be willing to work and be a team player;
  • Must understand that this is the first line in communication with clients, that it has a lot of stress, situations; with unhappy clients, routing work but still love it;
  • Have a great people person attitude and passion to learn new technologies.

Job requirements: high-speed internet (at least 50 Mbps upload and download speeds), a headset (headphones, a microphone) and a camera to support the video calls capability.

If you have the skill set required, then forward your CV or contact us directly: jobs@webxloo.com

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