Today every ambitious website owner goes above and beyond to reach a customer and to convert them from a shopper into buyer. To reach this goal and to make this process more effective many websites implement Live Chat.
Live Chat is an online user oriented service providing live support. To begin with, users can see a Live Chat button or pop-up window with a form where they can ask a question or leave a comment. In fact, a Live Chat service is a life saver for a user who faces a problem and needs some outside help or instant feedback. A professional team of support specialists can always be on hand to offer any needed help.
Webxloo's Live Chat is a revolutionary and innovative tool for real-time online help. The way it works is very simple even easy enough for a kid to handle. The user just clicks the Live Chat button, leaves a question and the conversation with an operator begins. Our Live Chat service is available in any language that your clients would prefer.
Live chat conference is also a very convenient function. If needed, a Live Chat operator can involve two or more specialists to help with the client’s issue. In addition, live chat operators can be separated in different departments so it becomes easier to direct a customer to the necessary department.
One more useful feature is Auto-Invite, where a greeting pop-up window welcomes visitors to start a dialogue which is an additional advantage for website owners who are looking for new clients.
The latest Live Chat mobile application makes it possible to provide users with first-class live support on the go. Chat operators don't have to be tied to their desk anymore, an Internet connection is all that is required now. If there are no available operators a website visitor can fill in the offline form and his/her issue will be resolved asap. All chat correspondence is saved and easy to track. Our support team is always in touch and ready to help.
Live Chat is a great promoter for any business as it provides a direct conversation with users. This tool draws visitors into a big purchase where a casual visitor can become a devoted customer. Webxloo's Live Chat is an excellent assistant for those business owners who want only the best tools for their game.